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Quality Manager

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Departement: Quality
Shift: Day
Workplace: Brockport
Company: Nortera

Joining Nortera means choosing opportunities to grow together!


As North America's leader in ready-to-cook vegetables, we are committed to contributing to the well-being of society by providing access to healthy and sustainable food. Nortera produces major private and retail brands and markets its own brand Arctic Gardens.

Why choose Nortera

  • Competitive salary and Annual bonus program
  • Group Health Insurance program w/HSA or FSA
  • Dental/Vision Insurance and several supplemental Insurance options
  • Retirement savings plan with employer contribution
  • Paid Vacation and Paid Holidays
  • Employee Assistance Program
  • Reimbursement for tuition fees and physical activity
  • Referral program 
  • An environment that fosters learning and professional development
  • Opportunities to work on inspiring projects in a growing company!

Base salary

$85,000/Year - $105,000/Year (USD)

Your daily role

You'll invest the majority of your time in three key areas:  

  • Under the direction of the Plant Manager, coordinates all Quality activities of the three-shift frozen packaging operation. 
  • Coordinate the facility’s product quality systems to include food safety programs, quality improvement programs, and product grading systems.
  • Be the Primary contact between customer quality expectations and the facilities' manufacturing systems.  

Your profile

Specifically, you will:

  • Manage quality systems day to day including- ensuring conformance to all requirements for product, packaging, record retention, and record review. Ensure all Federal, State, and local food safety and regulatory requirements are met in full.
  • Responsible for the overall management of the Quality and Sanitation team, including hiring, training and development, assessment, and motivation of staff; including conducting annual performance reviews of all direct reports and establishment of measurable objectives for all staff.
  • Responsible for maintaining an effective Quality Systems hold program to correctly categorize and resolve all old age, grade, and non-compliance issues with inventory. Responsible for accurate, timely, and effective dispositions and communications of held products, including products held in outside facilities
  • Responsible for answering, maintaining, and communicating to customers/companies information on consumer and customer issues, including consumer complaints, and customer non-conformance reports/contacts. Provide operations management with investigative assistance as well as ensure corrective actions are in place and successful for the resolution of complaints/contacts.
  • Provide leadership for the facility HACCP plan including maintaining and monitoring all programs and documentation related to HACCP and Food Safety.
  • Provide leadership and guidance to all facility audits internal and external, including BRC, Customer, 3rd party, and Regulatory.



You will report to the Plant Manager and join a team that focuses on GMPs, SOP's and quality system procedures. 



  • Five years of progressive experience in food safety/science supervision.
  • Five years of experience in the food industry, specializing in fresh vegetable production, frozen vegetable repacking, and distribution.
  • Bachelor’s Degree in Food Safety, Microbiology, or other related food science field



We’re looking for people like you!

Come grow with Nortera!

Nortera believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Nortera is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at 585-434-0399.

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